SHIPPING & RETURN POLICY PAGE

Shipping Information

Thank you for choosing TVMOTC Used Clothing and Equipment Consignment Sale for your shopping needs. We strive to provide the best shopping experience possible, which includes ensuring prompt and reliable shipping for your orders.

Here are some important details regarding our shipping policy:

• Processing Time: Orders are typically processed and shipped within 1-2 business days.
• Shipping Methods: We offer various shipping methods to cater to your specific needs. These methods include standard shipping, express shipping, and expedited shipping.
• Shipping Costs: The shipping cost varies depending on the weight, size, and destination of your order. The exact shipping cost will be calculated at the checkout page before you finalize your order.
• Tracking: Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your delivery.
• Delivery Time: The estimated delivery time depends on the shipping method you choose and your location. Please refer to the shipping method details during checkout for more accurate delivery timeframes.

Return and Refund Policy

We understand that sometimes you may need to return or exchange an item due to various reasons. We aim to make the return and refund process as simple and hassle-free as possible.

Here are the key points regarding our return and refund policy:

• Returns: If you are not entirely satisfied with your purchase, you have the option to return the item(s) within 30 days of delivery. Please ensure that the item(s) are unused, in their original packaging, and in the same condition as when you received them.
• Exchanges: If you wish to exchange an item, please contact our customer support team. We will assist you in arranging the exchange process and provide you with further instructions.
• Refunds: Once we receive and inspect the returned item(s), we will initiate the refund process. The refund will be issued to the original payment method used during the purchase. Please note that it may take a few business days for the refund to be reflected in your account.

We highly recommend reviewing our detailed refund policy available on our website for complete information on eligibility, exceptions, and the step-by-step process for returns and refunds.

Contact Us

If you have any further questions or need assistance regarding our shipping or return policies, please feel free to contact our friendly customer support team. We are here to help you and provide any necessary clarification.

Thank you for choosing TVMOTC Used Clothing and Equipment Consignment Sale. We appreciate your trust in our services and products.